Frequently Asked Questions

Everything you need to know about our savory, golden-yolk treats.

Are your snacks made with real salted egg yolks?

Yes, we use 100% authentic salted duck egg yolks, cured for 30 days to ensure a rich, grainy texture and premium savory flavor in every bite.

What is the shelf life of the snacks?

Our snacks are best enjoyed within 6 months of production. Please check the 'Best Before' date on the back of the packaging for specific details.

Do you offer international shipping?

We currently ship to select countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

Are your products Halal-certified?

Most of our product range is produced in a Halal-certified facility. Please refer to the specific product descriptions for the Halal logo and certification details.

How should I store my snacks once opened?

To maintain maximum crispness, we recommend resealing the bag tightly and storing it in a cool, dry place away from direct sunlight.

What is your return policy for food items?

Due to food safety regulations, we cannot accept returns on opened snacks. However, if your order arrives damaged or incorrect, please contact us within 48 hours for a replacement.